Albert W. Wu
Johns Hopkins University, Bloomberg School of Public Health, Baltimore, MD, USA, United States.
Dennis J. Boyle
University of Colorado School of Medicine, Denver Health Medical Center Denver, CO, USA, United States.
Canadian Medical Protective Association, Ottawa, Canada.
Kathleen M. Mazor
Meyers Primary Care Institute and the University of Massachusetts Medical School, Worcester, MA, United States.
There is consensus that physicians, health professionals and health care organizations should discuss harm that results from health care delivery (adverse events), including the reasons for harm, with patients and their families. Thought leaders and policy makers in the USA and Canada support this goal. However, there are gaps in both countries between patients and physicians in their attitudes about how errors should be handled, and between disclosure policies and their implementation in practice.